The goal here is to build a shared understanding and not to write detailed documentation. Your success in this phase is to use inclusive modelling techniques that encourages stakeholder participation.

Success criteria for the concept phase Acceptance criteria (outputs) of the concept phase is a project charter or inception The initiate phase has three inputs that originate from the concept phase, namely desired outcomes, project charter and an initial capability list. In the initiate phase we have closer conversations with the customer to ‘hear the voice of the customer’.



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